Delivery Information
At Shoes Sales Store, we understand that getting your new shoes to you quickly and safely is just as important as the quality of the shoes themselves. That’s why we’ve designed a delivery process that is both efficient and reliable, ensuring that your footwear arrives in perfect condition, no matter where you are in the world.
Shipping Options
We offer two main shipping options to cater to your needs:
- Standard Shipping: For those who need their shoes a bit faster, we use DHL or FedEx. This option costs $12.95 and typically takes 10-15 business days after your order is processed.
- Free Shipping: For orders over $50, we offer free shipping via EMS. This option usually takes 15-25 business days after your order is processed.
Order Processing
Once you place your order, our team works diligently to process it within 1-2 business days. This includes verifying your payment, preparing your items, and coordinating with our shipping partners to get your package on its way.
Global Reach
We are proud to ship our stylish and comfortable footwear to customers all over the world, with the exception of some remote areas in Asia and other regions. Whether you’re in the bustling streets of New York or the serene landscapes of New Zealand, we’ve got you covered.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your delivery and know exactly when to expect your new shoes.
Customer Satisfaction
Your satisfaction is our top priority. If you have any questions or concerns about your delivery, our customer service team is always here to help. You can reach us at [email protected].
Return Policy
If for any reason you are not completely satisfied with your purchase, you can return your items within 15 days of receiving them. Please ensure that the items are in their original condition and packaging. For more details on our return process, please visit our Returns Policy page.
Thank you for choosing Shoes Sales Store. We look forward to delivering your next pair of stylish and comfortable shoes!